FAQ

Answers for cleaner writing

Everything you need to know about NoteCleaner, credits, and workflow support.

Getting Started

What is NoteCleaner?

NoteCleaner is an AI-assisted editor that reshapes AI-generated or rough drafts into clearer, more natural writing while preserving your original meaning and intent.

How does NoteCleaner work?

NoteCleaner analyzes your text and rewrites phrasing to improve flow, tone, and clarity. You can choose presets like Casual, Business, or Academic to match your audience.

Is NoteCleaner free to use?

NoteCleaner offers a free trial with limited credits. After that, you can purchase affordable credit packages to continue refining your content.

Credits & Pricing

What are credits and how do they work?

Credits pay for processing your text. Typically, one credit equals one word refined. The exact usage depends on the length and complexity of your content. You can view your remaining credits in your account.

Can I get a refund if I'm not satisfied?

We stand behind the quality of our refinement engine. If you are not satisfied with the results, please contact our support team within 7 days of purchase, and we will work with you to find a solution.

Quality & Editing

Will my text still sound like me?

NoteCleaner focuses on readability—smoother sentences, clearer emphasis, and a more natural rhythm. Always review output so it matches your voice and requirements.

Will the refined text keep the original meaning?

Yes. The system is designed to preserve the core message and intent of your original text while improving how it reads. Key points and information should stay intact.

What if I'm not happy with the refined result?

You can run the text again with a different preset or adjust your input. Each preset produces a different style. If you are still not satisfied, our support team can help you get closer to the tone you want.

Technical & Support

What file formats are supported?

You can paste text directly or upload .txt, .docx, or .pdf files. We extract the content automatically so you can refine it in one click.

Is there a word limit per request?

The limit depends on your credit balance. Each request processes text based on your available credits. Longer pieces require more credits.

How do I contact support?

You can reach us through our contact page or email support. We typically respond within 24 hours.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.